Pre + Post Treatment Information
Select your treatment below to review the details
The skin reset
[custom corrective facial]
Contraindications
The following conditions may affect your eligibility for this treatment. If any of the below apply to you or if your circumstances have changed since booking, please contact us before your appointment rather than at the time of your visit.
-
Active cold sores or open skin lesions in the treatment area
-
Sunburned or compromised skin
-
Active rash, dermatitis, or eczema in the treatment area
-
Recent facial surgery — within 6 months
-
Pregnancy — certain treatment methods and products may require modification
-
Known allergy to any skincare ingredients — please inform us of specific allergens prior to your appointment
The skin reset
[custom corrective facial]
Pre- Care Information
IN THE 48 HOURS BEFORE YOUR APPOINTMENT:
-
Keep your skincare routine simple — cleanse and moisturize only
-
Avoid exfoliating scrubs, masks, or active treatments at home
-
Do not introduce any new products to your routine
-
Avoid excessive sun exposure and arrive with SPF applied if coming from outdoors
-
Do not wax, thread, or use depilatory creams on the face within 48 hours of your appointment
-
Avoid excessive heat — saunas, steam rooms, and intense workouts — for 24 hours prior
ON THE DAY OF YOUR APPOINTMENT:
-
Arrive with a clean face free of makeup where possible — or arrive a few minutes early if you need to remove it
-
Avoid applying heavy creams or oils to the skin on the morning of your appointment
-
Arrive hydrated
The skin reset
[custom corrective facial]
Post- Care Information
WHAT TO EXPECT:
Mild redness or sensitivity following extractions is completely normal and typically resolves within a few hours. Your skin may feel slightly tight or more sensitive than usual today.
FOR THE FIRST 24-48 HOURS:
-
Cleanse gently with lukewarm water and your recommended cleanser only
-
Apply your moisturizer and allow your skin to breathe
-
Skip actives tonight — no retinol, exfoliating acids, or vitamin C
-
Do not apply makeup for the remainder of the day if possible
-
Keep your routine simple — cleanse, moisturize, protect
-
Apply SPF every morning without exception, even indoors
-
Avoid excessive heat — saunas, steam rooms, and intense workouts
-
Do not pick, press, or exfoliate the skin
-
Avoid benzoyl peroxide or nything fragranced or heavily active
The skin reSURFACE
[custom TARGETED PEEL]
Contraindications
The following conditions may affect your eligibility for this treatment. If any of the below apply to you or if your circumstances have changed since booking, please contact us before your appointment rather than at the time of your visit.
-
Active retinol or retinoid use not discontinued within the required window
-
Active cold sores or open lesions in the treatment area
-
Sunburned, windburned, or compromised skin
-
History of keloid scarring
-
Active eczema, rosacea flare, or dermatitis in the treatment area
-
Accutane use within the past 12 months — this is an absolute contraindication
-
Recent facial surgery within 6 months
-
Pregnancy or breastfeeding — chemical peels are contraindicated
-
Known allergy to peel ingredients or salicylic acid — please disclose specific allergens prior to your appointment
-
Recent waxing or hair removal on the face within 48 hours
IMPORTANT:
Do not book this treatment if you have a significant upcoming event within 7 to 10 days. Peeling and the associated healing period are part of the process and cannot be avoided.
The skin reSURFACE
[custom TARGETED PEEL]
Pre- Care Information
2 WEEKS BEFORE YOUR APPOINTMENT:
-
Discontinue retinol, retinoids, and prescription tretinoin at least 7 to 14 days before your appointment — the stronger the formula, the longer the pause required
-
Discontinue exfoliating acids — AHAs, BHAs, and PHAs — at least 7 days before your appointment
-
If you are using a prescription topical for acne or pigmentation, inform us prior to your appointment
IN THE 48 HOURS BEFORE YOUR APPOINTMENT:
-
Avoid waxing, threading, or any hair removal on the face
-
Avoid excessive sun exposure — do not arrive with a sunburn or active tan
-
Do not use exfoliating scrubs or masks
-
Keep your routine simple — cleanse and moisturize only
ON THE DAY OF YOUR APPOINTMENT:
-
Arrive with a clean face, free of makeup where possible
-
Avoid heavy oils or creams on the morning of your appointment
-
Arrive hydrated
-
You will receive a post-treatment aftercare kit at your appointment — plan to follow aftercare instructions for 5 to 7 days following treatment
The skin reSURFACE
[custom TARGETED PEEL]
Post- Care Information
WHAT TO EXPECT:
Your skin may feel tight, warm, or slightly sensitive for the first 24 hours. Peeling or flaking will typically begin between days two and five depending on the formulation used. This is the renewal process working as intended. Do not interfere with it.
YOUR AFTERCARE KIT:
You received a curated aftercare kit today. Use only those products during your healing phase unless otherwise directed. Do not introduce outside products until your skin has fully healed.
FOR THE NEXT 7 DAYS:
Do:
-
Cleanse gently with lukewarm water, twice daily
-
Apply the products in your aftercare kit as directed
-
Use SPF 30 or higher every single morning — this is non-negotiable during active peeling
-
Keep skin hydrated and calm
-
Reapply SPF throughout the day if you are outdoors
Do not:
-
Pick, peel, or pull at flaking skin under any circumstances — doing so risks scarring and pigmentation
-
Use retinol, exfoliating acids, or vitamin C until healing is complete
-
Apply makeup over actively peeling skin
-
Expose treated skin to direct sunlight without protection
-
Visit saunas, steam rooms, or swim in chlorinated water
-
Undergo any additional facial treatments until fully healed
The skin RENEWAL
[Microchanneling ProCell Therapy]
Contraindications
The following conditions may affect your eligibility for this treatment. If any of the below apply to you or if your circumstances have changed since booking, please contact us before your appointment rather than at the time of your visit.
-
Active acne lesions, open wounds, or skin infections in the treatment area
-
Active cold sores or history of cold sores without prophylactic treatment — please inform us if this applies to you
-
Accutane use within the past 12 months — this is an absolute contraindication
-
Blood thinning medications or disorders affecting clotting — please disclose prior to your appointment
-
History of keloid or hypertrophic scarring
-
Active eczema, psoriasis, or rosacea flare in the treatment area
-
Recent facial surgery within 6 months
-
Pregnancy or breastfeeding
-
Skin that has been recently treated with laser or chemical peel within the required healing window
-
Retinol or active acid use not discontinued within the required timeframe
IMPORTANT:
Do not book this treatment if you have a significant upcoming event within 7 to 10 days. Peeling and the associated healing period are part of the process and cannot be avoided.
The skin RENEWAL
[Microchanneling ProCell Therapy]
Pre- Care Information
2 WEEKS BEFORE YOUR APPOINTMENT:
-
Discontinue retinol, retinoids, and prescription tretinoin at least 7 days before your appointment — ideally 14 days for stronger formulas
-
Discontinue exfoliating acids — AHAs, BHAs — at least 5 to 7 days prior
-
Avoid any laser treatments, chemical peels, or aggressive facial treatments in the 2 weeks leading up to your appointment unless directed by us as part of your treatment plan
IN THE 48 HOURS BEFORE YOUR APPOINTMENT:
-
Avoid excessive sun exposure — do not arrive with active sunburn
-
Avoid waxing or threading on the treatment area
-
Do not use exfoliating scrubs, masks, or active treatments at home
-
Avoid alcohol consumption — it can increase skin sensitivity and affect healing
ON THE DAY OF YOUR APPOINTMENT:
-
Arrive with clean skin, free of makeup where possible
-
Avoid heavy oils or active serums on the morning of your appointment
-
A topical numbing agent will be applied prior to treatment — please allow adequate time in your schedule for this
-
Arrive hydrated
The skin RENEWAL
[Microchanneling ProCell Therapy]
Post- Care Information
WHAT TO EXPECT:
Mild redness similar to a light sunburn is normal for the first 24 to 48 hours. You may also notice slight tightness, sensitivity, or dryness as your skin begins its repair cycle. This is expected and temporary.
FOR THE FIRST 24 HOURS:
-
Do not apply makeup
-
Do not touch your face unnecessarily
-
Use only the products recommended for your post-treatment care
-
Avoid all active ingredients — retinol, exfoliating acids, vitamin C, and benzoyl peroxide
-
Apply SPF if going outdoors
-
Avoid excessive heat, sweating, and sun exposure
FOR THE FIRST 7 DAYS:
-
Keep your routine minimal — cleanse, moisturize, protect
-
Use SPF every morning without exception
-
Avoid exfoliating treatments of any kind
-
Do not use retinol or acids until your skin has fully settled
-
Avoid saunas, steam rooms, and intense physical activity for at least 48 hours
-
Do not pick at any dry patches or peeling skin
TOTAL SKIN REJUVENATION
[Aerolase Laser Correction]
Contraindications
The following conditions may affect your eligibility for this treatment. If any of the below apply to you or if your circumstances have changed since booking, please contact us before your appointment rather than at the time of your visit.
-
Active tan or recent significant sun exposure in the treatment area
-
Use of photosensitizing medications — including certain antibiotics, diuretics, and acne medications — please disclose all current medications prior to your appointment
-
Accutane use within the past 12 months
-
Active cold sores or open lesions in the treatment area
-
History of seizures triggered by light
-
Pregnancy or breastfeeding
-
Active skin infections, open wounds, or active inflammatory skin conditions in the treatment area
-
Recent facial surgery within 6 months
-
History of hyperpigmentation or melasma without prior disclosure — treatment parameters will be adjusted accordingly
-
Blood thinning medications or clotting disorders — please disclose prior to your appointment
-
Gold thread injections or gold implants in the treatment area — this is an absolute contraindication for laser
TOTAL SKIN REJUVENATION
[Aerolase Laser Correction]
Pre- Care Information
2 WEEKS BEFORE YOUR APPOINTMENT:
-
Avoid deliberate sun tanning, tanning beds, and self-tanning products for at least 2 weeks prior — treating tanned skin increases the risk of adverse response
-
Discontinue retinol or retinoid use at least 7 days before your appointment
-
Discontinue exfoliating acids at least 5 to 7 days prior
-
Avoid other laser treatments, chemical peels, or aggressive skin treatments in the 2 weeks leading up to your session unless directed by us as part of your treatment plan
IN THE 48 HOURS BEFORE YOUR APPOINTMENT:
-
Avoid excessive sun exposure and arrive without active sunburn
-
Do not wax or use depilatory treatments on the face within 48 hours
-
Avoid exfoliating treatments at home
-
Avoid alcohol consumption
ON THE DAY OF YOUR APPOINTMENT:
-
Arrive with clean skin, free of makeup and heavy skincare products
-
Do not apply self-tanner or bronzing products to the treatment area
-
Avoid perfume or heavily fragranced products on the skin
-
Arrive hydrated
TOTAL SKIN REJUVENATION
[Aerolase Laser Correction]
Post- Care Information
WHAT TO EXPECT:
Mild redness and warmth in the treated area are normal immediately following your session. This typically resolves within a few hours. There is no peeling, crusting, or extended downtime associated with Aerolase treatment.
FOR THE NEXT 48 HOURS:
Do:
-
Apply SPF 30 or higher every morning — sun protection is critical following laser treatment
-
Keep your skincare routine simple and gentle
-
Use lukewarm water when cleansing — avoid hot water on the treated area
-
Keep skin hydrated with your recommended moisturizer
Do not:
-
Apply makeup to treated areas for the remainder of the day
-
Expose treated skin to direct sunlight without SPF
-
Visit saunas, steam rooms, or hot tubs
-
Participate in intense exercise that causes significant heat or sweating for 24 hours
-
Apply retinol or active acids until your skin has fully settled — typically 48 to 72 hours
LASER HAIR REMOVAL
[AEROLASE NEO ELITE]
Contraindications
The following conditions may affect your eligibility for this treatment. If any of the below apply to you or if your circumstances have changed since booking, please contact us before your appointment rather than at the time of your visit.
-
Active tan or significant recent sun exposure in the treatment area
-
Use of photosensitizing medications — please disclose all current medications
-
Accutane use within the past 12 months
-
Active skin infections, open lesions, or compromised skin in the treatment area
-
Pregnancy or breastfeeding
-
History of keloid scarring in the treatment area
-
Active cold sores if treating the facial area
-
Blood thinning medications or clotting disorders
-
Recent waxing, threading, or plucking in the treatment area within the past 4 weeks — this removes the follicle and makes laser ineffective
-
Gold implants or gold thread injections in the treatment area
LASER HAIR REMOVAL
[AEROLASE NEO ELITE]
Pre- Care Information
2-4 WEEKS BEFORE YOUR APPOINTMENT:
-
Stop waxing, threading, and plucking in the treatment area — hair must be present at the follicle for laser to be effective. Shaving is the only permitted method of hair removal between sessions
-
Avoid tanning beds, deliberate sun exposure, and self-tanning products on the treatment area for at least 2 weeks prior
24-48 HOURS BEFORE YOUR APPOINTMENT:
-
Shave the treatment area the day before your appointment — not on the day of, and not more than 48 hours prior
-
Do not apply deodorant, lotions, perfume, or any product to the treatment area on the day of your appointment
-
Avoid excessive sun exposure to the treatment area
ON THE DAY OF YOUR APPOINTMENT:
-
Arrive with clean skin in the treatment area — free of all product
-
Wear or bring loose, comfortable clothing that allows easy access to the treatment area
-
Avoid caffeine immediately before your appointment if you are particularly sensitive to discomfort
LASER HAIR REMOVAL
[AEROLASE NEO ELITE]
Post- Care Information
WHAT TO EXPECT:
Mild redness and slight sensitivity in the treated area are normal and typically resolve within a few hours. You may notice hair in the treated area appearing to grow or shed over the next one to three weeks. This is part of the process — the follicle is expelling treated hair. Do not wax or pluck it.
FOR THE FIRST 48 HOURS:
Do:
-
Keep the treated area clean and dry
-
Apply SPF if the treated area is exposed to sunlight
-
Wear loose, breathable clothing over treated body areas
-
Use a cool or lukewarm compress if the area feels warm
Do not:
-
Apply deodorant to underarm areas for 24 hours following treatment
-
Exfoliate the treated area
-
Expose treated skin to direct sunlight without protection
-
Visit saunas, steam rooms, or hot tubs
-
Apply perfumed products, heavy creams, or anything heavily active to the treated area
-
Wax, thread, or pluck between sessions — shaving only
The Brow Refinement
[Signature Brow Experience]
Contraindications
The following conditions may affect your eligibility for this treatment. If any of the below apply to you or if your circumstances have changed since booking, please contact us before your appointment rather than at the time of your visit.
-
Active retinol or retinoid use not discontinued within the required window prior to waxing
-
Use of Accutane or isotretinoin — waxing is contraindicated during use and for 6 to 12 months following completion of treatment
-
Recent chemical peel, laser, or microneedling treatment to the brow or forehead area within the healing window
-
Sunburned or compromised skin in the treatment area
-
Active skin infections, open wounds, or cold sores near the treatment area
-
Known allergy to wax, tint, or lamination solution — please disclose prior to your appointment
-
Pregnancy — lamination solutions and certain tinting products may require modification. Please disclose at the time of booking
-
History of extreme brow skin sensitivity or previous adverse reaction to waxing
The Brow Refinement
[Signature Brow Experience]
Pre- Care Information
IN THE 48 HOURS BEFORE YOUR APPOINTMENT:
-
Do not wax, thread, or tweeze your brows — arrive with your natural growth intact. The fuller the growth, the more your brow artist can work with
-
Avoid applying retinol or exfoliating acids directly to the brow area for at least 48 hours before your appointment — see the retinol note below
-
Avoid heavy brow makeup on the day of your appointment where possible
ON THE DAY OF YOUR APPOINTMENT:
-
Arrive with brows as natural as possible
-
If you wear contact lenses, bring your case — you may be more comfortable removing them during treatment
-
Arrive with a clear reference in mind for your brow shape preference, or come open to professional mapping
A NOTE ON RETINOL USE
If you are currently using retinol, tretinoin, or retinoid-containing products anywhere on your face, please discontinue use to the brow area at least 48 to 72 hours before your appointment.
Retinol thins the skin and increases sensitivity. Waxing over skin actively thinned by retinol use can result in skin lifting — where a layer of skin is removed along with the wax. This is a known risk and one we want to avoid for you.
The Brow Refinement
[Signature Brow Experience]
Post- Care Information
FOR THE FIRST 48 HOURS:
-
Do not get your brows wet — no washing, steaming, or sweating over the brow area
-
Do not apply any product directly to the brows — no serums, oils, or makeup
-
Sleep on your back if possible to avoid disrupting the set of the lamination
-
Do not rub or touch the brow area
AFTER 48 HOURS:
-
You may cleanse normally, being gentle around the brow area
-
Apply a small amount of brow serum or conditioning oil to keep the hairs nourished
-
Brush your brows into place each morning using a clean spoolie
-
Avoid water on the brow area for the remainder of the day
-
Do not use oil-based makeup removers directly over the brows as this will fade the tint faster
-
Avoid exfoliating products directly over the brow area
TO MAINTAIN YOUR RESULTS:
-
A Brow Refresh is recommended every 6 to 8 weeks to maintain your shape and color
-
A full Brow Refinement is typically recommended every 8 to 10 weeks for lamination
The Brow SCULPT
[Precision Wax and Sculpt]
Contraindications
The following conditions may affect your eligibility for this treatment. If any of the below apply to you or if your circumstances have changed since booking, please contact us before your appointment rather than at the time of your visit.
-
Active retinol or retinoid use not discontinued within the required window
-
Accutane or isotretinoin use — waxing is contraindicated during use and for 6 to 12 months following completion
-
Recent chemical peel, laser, or microneedling to the brow area within the healing window
-
Sunburned or compromised skin in the treatment area
-
Active skin infection or open wound in the brow area
-
Known allergy to wax
The Brow SCULPT
[Precision Wax and Sculpt]
Pre- Care Information
HOW TO PREPARE:
-
Arrive with your natural brow growth intact — do not tweeze or thread before your appointment
-
Avoid applying retinol or exfoliating acids to the brow area for at least 48 hours before your appointment — see the retinol note below
-
Arrive with brows free of heavy product where possible
A NOTE ON RETINOL USE
If you are currently using retinol, tretinoin, or retinoid-containing products anywhere on your face, please discontinue use to the brow area at least 48 to 72 hours before your appointment.
Retinol thins the skin and increases sensitivity. Waxing over skin actively thinned by retinol use can result in skin lifting — where a layer of skin is removed along with the wax. This is a known risk and one we want to avoid for you.
The Brow SCULPT
[Precision Wax and Sculpt]
Post- Care Information
WHAT TO EXPECT:
Mild redness around the waxed area is completely normal and typically settles within one to two hours. Skin may feel slightly sensitive to the touch in that area today.
FOR THE NEXT 24 HOURS:
Do not:
-
Apply makeup directly over the freshly waxed area for the remainder of the day
-
Touch or rub the brow area unnecessarily
-
Use exfoliating products, retinol, or active serums directly over the brow line
-
Expose the area to excessive heat — saunas, steam, or intense workouts
Do:
-
Keep the area clean and free of heavy product
-
Apply SPF if you are heading outdoors — freshly waxed skin is more sensitive to sun exposure
MAINTAIN BETWEEN APPOINTMENTS:
-
Brush your brows into place each morning with a clean spoolie
-
Avoid tweezing or trimming between sessions — this disrupts the natural growth pattern and makes consistent shaping harder over time
-
Let the shape grow in naturally so your next sculpt has clean material to work with
The LASH ELEVATION
[LASH LIFT + TINT]
Contraindications
The following conditions may affect your eligibility for this treatment. If any of the below apply to you or if your circumstances have changed since booking, please contact us before your appointment rather than at the time of your visit.
-
Current lash extensions — must be fully removed before treatment
-
Active eye infection, stye, or conjunctivitis
-
Recent eye surgery — including LASIK — within the required healing window. Please disclose the procedure and date
-
Known allergy or sensitivity to perming solution, tinting products, or adhesives — please disclose prior to your appointment
-
Extremely sparse or short natural lashes — results vary and will be discussed during your consultation
-
Pregnancy — please disclose, as some lash lift solutions may require modification
-
Active skin condition or irritation around the eye area
-
History of adverse reaction to previous lash lift treatment
The LASH ELEVATION
[LASH LIFT + TINT]
Pre- Care Information
IN THE 24-48 HOURS BEFORE YOUR APPOINTMENT:
-
Remove lash extensions fully before your appointment — lash lifts cannot be performed over extensions. If you currently have extensions and need removal, please contact us
-
Do not curl your lashes with a heated or mechanical curler before your appointment
-
Arrive with clean lashes — free of mascara, lash serum, and oils
-
Avoid applying oil-based eye products or heavy eye creams in the days leading up to your appointment, as oil residue on the lashes can affect how the lift solution processes
ON THE DAY OF YOUR APPOINTMENT:
-
Arrive with completely clean, product-free lashes
-
Remove contact lenses before your appointment and bring your case
-
Do not apply eye makeup on the day of your appointment where possible
The LASH ELEVATION
[LASH LIFT + TINT]
Post- Care Information
FOR THE FIRST 48 HOURS:
Do not:
-
Get your lashes wet — no washing your face over the lash line, no swimming, no heavy sweating
-
Apply mascara or any eye makeup
-
Rub or touch your eyes
-
Sleep face-down or with your face pressed into a pillow
-
Use oil-based products near the eye area
Do:
-
Keep lashes completely dry and untouched
-
Sleep on your back
AFTER 48 HOURS:
-
You may cleanse normally, being gentle around the eye area
-
Avoid oil-based makeup removers directly on the lashes — these break down the lift over time
-
Apply a lash serum or conditioning treatment to keep your natural lashes healthy between appointments
-
Brush lashes gently each morning with a clean spoolie to maintain the lifted shape
WHAT TO AVOID:
-
Waterproof mascara — it requires heavy removal that weakens the lift
-
Oil-based eye products applied directly to lashes
-
Excessive rubbing or touching of the eye area
The Brow RefRESH
[PRECISION WAX + CUSTOM TINT]
Contraindications
The following conditions may affect your eligibility for this treatment. If any of the below apply to you or if your circumstances have changed since booking, please contact us before your appointment rather than at the time of your visit.
-
Active retinol or retinoid use not discontinued within the required window prior to waxing
-
Use of Accutane or isotretinoin — waxing is contraindicated during use and for 6 to 12 months following completion of treatment
-
Recent chemical peel, laser, or microneedling treatment to the brow or forehead area within the healing window
-
Sunburned or compromised skin in the treatment area
-
Active skin infections, open wounds, or cold sores near the treatment area
-
Known allergy to wax, tint, or lamination solution — please disclose prior to your appointment
-
Pregnancy — lamination solutions and certain tinting products may require modification. Please disclose at the time of booking
-
History of extreme brow skin sensitivity or previous adverse reaction to waxing
The Brow RefRESH
[PRECISION WAX + CUSTOM TINT]
Pre- Care Information
HOW TO PREPARE:
-
Arrive with your natural brow growth intact — do not tweeze or thread before your appointment
-
Avoid applying retinol or exfoliating acids to the brow area for at least 48 hours before your appointment — see the retinol note below
-
Arrive with brows free of heavy product where possible
A NOTE ON RETINOL USE
If you are currently using retinol, tretinoin, or retinoid-containing products anywhere on your face, please discontinue use to the brow area at least 48 to 72 hours before your appointment.
Retinol thins the skin and increases sensitivity. Waxing over skin actively thinned by retinol use can result in skin lifting — where a layer of skin is removed along with the wax. This is a known risk and one we want to avoid for you.
The Brow RefRESH
[PRECISION WAX + CUSTOM TINT]
Post- Care Information
FOR THE FIRST 48 HOURS AND AFTER:
-
Avoid water on the brow area for the remainder of the day
-
Do not use oil-based makeup removers directly over the brows as this will fade the tint faster
-
Avoid exfoliating products directly over the brow area
TO MAINTAIN YOUR RESULTS:
-
A Brow Refresh is recommended every 6 to 8 weeks to maintain your shape and color
-
A full Brow Refinement is typically recommended every 8 to 10 weeks for lamination